Viewing all 582 reviews

5
Verified purchase

Very prompt

5
Verified purchase
reviewer left no comment
4
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reviewer left no comment
5
Verified purchase

Fast, reliable service

5
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reviewer left no comment
5
Verified purchase

Service order needed changing due to lack of items. Was contacted and my needs were assessed and addressed very quickly and efficiently.

Order could have been dispatched quicker. Took four days to receive.

3
Verified purchase

The staff were helpful, friendly and efficient.

The delivery service.

5
Verified purchase

Very handy having click and collect service. Great sale price on item I bought

5
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speed of delivery

4
Verified purchase
reviewer left no comment
5
Verified purchase

Very good communication and speed of service. I would recommend this company

5
Verified purchase

The fast delivery and the exact item I needed at an affordable price

5
Verified purchase

Fast, reliable and hassle free from purchase to delivery.

5
Verified purchase

Everything

5
Verified purchase
reviewer left no comment
4
Verified purchase

A very pleasant business like and helpful response to my phone call , accurate billing and very fast delivery

The product (SKU SY59381) which is very delicate was very poorly packaged and had it been dispatched by regular post or indelicately handled it would have been rendered unusable.

5
Verified purchase

Excellent service

5
Verified purchase
reviewer left no comment
5
Verified purchase

Quick and efficient service.

5
Verified purchase

The speed & accuracy of the order was 100%

I couldn't fault your service

5
Verified purchase
reviewer left no comment
5
Verified purchase

Excellent prompt dispatch as always.

PayPal payment link was problematic

5
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reviewer left no comment
5
Verified purchase

Ordered at 5pm in Friday. Was in my house 9am next morning (sat)!!! Great!!!

5
Verified purchase

Professional and very efficient service.

5
Verified purchase

the very swift service and very helpful staff. no request is to big

i don't feel they could have helped me any more than the did.

5
Verified purchase

Service was top notch from placing the order to delivery. The product was exactly as described and pricing was the best I could found. 100% recommend.

4
Verified purchase
reviewer left no comment
5
Verified purchase

The very prompt response.

I cannot think of anything I would change.

Great service.

5
Verified purchase

Fantastic service.. and brill customer care 🥰🥰 thanx a mill

4
Verified purchase
reviewer left no comment
5
Verified purchase

Speed of delivery from order to my door

5
Verified purchase

Received the order very fast 😀

5
Verified purchase

Very fast service and good quality items

5
Verified purchase

Very fast and efficient service. Option to collect order in shop was great.

5
Verified purchase

Prompt service and Edel went the extra mile to get me the product suited best to my needs.

5
Verified purchase

Edel was incredibly helpful with my order and helped me ensure I was getting exactly what I needed. I can't think of anything that would have improved the service I received. As it was perfect.

N/a

5
Verified purchase

Really fantastic service and a very high standard ans detailed product

4
Verified purchase

Prompt efficient service

5
Verified purchase

The speed of the delivery and prompt response with corresponding. No complaints from me

5
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reviewer left no comment
5
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School item

Expandable folder

Excellent service quick delivery

5
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reviewer left no comment
5
Verified purchase

Simple online ordering and Fast delivery. Well done.

!00% -- Not a single complaint.

5
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reviewer left no comment
5
Verified purchase

Fast and exactly what we wanted for such low price.

5
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reviewer left no comment
5
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Speed

5
Verified purchase

Extremely efficient service!

5
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reviewer left no comment
5
Verified purchase

Fast delivery 📦 and excellent service!

5
Verified purchase

Very helpful - many thanks

5
Verified purchase

Very easy to order and staff we very helpful

nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase

Prompt, friendly response to my email

I'd like to have installation instructions attached to my notice board to help me put it up

5
Verified purchase

very fast delivery

5
Verified purchase

As always, the service is excellent.

5
Verified purchase

Excellent service and products.

5
Verified purchase

SPEED AND EXCELLENT CUSTOMER CARE

NO COMMENT

5
Verified purchase

The item was exactly what we wanted and we had no problems ordering and delivery was very quick

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase

The holders are smartly shaped with a high back that keep the cards neatly in place. I was surprised that they would hold so many cards & they are reasonably priced. They were delivered promptly and, as I was not at home on delivery, they were delivered to my neighbour, on my request.

I was very pleased with the entire transaction.

5
Verified purchase
reviewer left no comment
5
Verified purchase

Immediate attention and very fast delivery , excellent staff member Edel !

5
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reviewer left no comment
5
Verified purchase

prompt deleivery

5
Verified purchase

Great product

5
Verified purchase

The speed of processing the order and delivery of the product

5
Verified purchase

Very easy to order, great phone support and fast delivery! 10 out of 10..!

5
Verified purchase

Prompt

5
Verified purchase

Ink stamp

Noting.100 per cent.

5
Verified purchase
reviewer left no comment
5
Verified purchase

Prompt responses and speedy delit

5
Verified purchase
reviewer left no comment
5
Verified purchase

Direct access over the phone and via website, the quality of all products and prompt delivery. Would recommend paperweight for all your office products

In my opinion I am very happy with everthing

5
Verified purchase

Very fast delivery

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase

Reasonable prices - very friendly and efficient service. We purchased a new rubber stamp with logos etc. and received the finished high-quality product within 24 hours

5
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reviewer left no comment
5
Verified purchase

Company Stamp

Nothing ... v good, prompt and polite service :-)

5
Verified purchase

Easy of ordering and swift confirmation

5
Verified purchase

"Exactly what it said on the tin "

5
Verified purchase

Quick and very easy to order !

5
Verified purchase
reviewer left no comment
5
Verified purchase

Quick delivery of product would purchase from here again

5
Verified purchase

Fast delivery of a necessity

5
Verified purchase
reviewer left no comment
5
Verified purchase

Fast and easy

probably more related products ie hand creams in similar sized 5L containers

5
Verified purchase

Quick response from staff and attention to detail.

5
Verified purchase
reviewer left no comment
5
Verified purchase

service on phone was great

5
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reviewer left no comment
5
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reviewer left no comment
5
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reviewer left no comment
5
Verified purchase

Excellent service.

5
Verified purchase

When courier apparently failed to deliver by a deadline, they re-printed without cost and offered to deliver themselves.

3
Verified purchase
reviewer left no comment
5
Verified purchase

The service is so fast and reliable

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Ok

Ok

5
Verified purchase

All the rubber stamps which I ordered arrived promptly and were exactly as requested. They work perfectly! Thank you. Highly recommended!

5
Verified purchase

Excellent, friendly service

5
Verified purchase

Great customer service ,checked my order before sending off ,speedy and efficient

5
Verified purchase

Very efficient and super quality product. I ordered self-inking company stamps and received them the next day once the proofs were agreed.

5
Verified purchase

Service is excellent

5
Verified purchase

Everything about The Paperweight, the owners and the staff. The service is wonderful.

Nothing can be improved with this Company

5
Verified purchase

Price, online help,

quick delivery

5
Verified purchase

Super quick and friendly service

4
Verified purchase

Service by email very satisfactory and labels look just as viewed with layout centered etc.

Your website was hard to find in a Google search.

The postage seemed high.

The delivery service may have kept the envelope overnight in a damp bag, envelope and sheets were damp on arrival to an An Post Delivery box.

5
Verified purchase

The service was 100%

5
Verified purchase

Fantastic service. Ordered on Sunday and had the item delivered by Tuesday.

5
Verified purchase

Very customer focused

Nothing

5
Verified purchase

Fast delivery, no hassle

5
Verified purchase

Fast efficient and friendly service

4
Verified purchase

I was very glad you are an Irish company offering a very professional service

5
Verified purchase
reviewer left no comment
5
Verified purchase

Very Quick delivery

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Fast and very efficient service.

5
Verified purchase

Easy order and polite staff

5
Verified purchase
reviewer left no comment
5
Verified purchase

Everything- exactly what I wanted. A heavy cello tape dispenser and it was delivered with in 48 hours. Great service :)

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
4
Verified purchase
reviewer left no comment
5
Verified purchase

Easy online purchase, item was cheaper than other stores

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
3
Verified purchase

Delivery time was quite quick since I ordered the product around the new year

However I ordered a whiteboard and there was a crack in the middle of the board, whether that occurred in production or delivery, it still left a sour taste in my mouth

Webowner Response:

Hi Joseph. We're sorry your board arrived damaged. As you never informed us of this we were unaware there was a problem. We have tried to contact you a number of times to arrange a replacement. Please get back to us so we can solve this for you.

3
Verified purchase
reviewer left no comment
3
Verified purchase

Double sided tape

Delivery to houses if needed

5
Verified purchase

Speed of response

Advise on stock availability

Delivery of items

5
Verified purchase

very fast service, very happy

5
Verified purchase

Markers

Nothing

5
Verified purchase

The fast service . Wrong item was sent at first and you quickly corrected this with no fuss

4
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Good price and very quick delivery

5
Verified purchase

Efficiency and value

5
Verified purchase

Pompt, friendly service, very quick to respond to email enquiries. Fast delivery & excellent quality merchandise

Nothing

5
Verified purchase

excellent service and a great product, very quick delivery

nothing

5
Verified purchase

The super fast delivery and quality of label's

5
Verified purchase

I liked how quick delivery was. The company also checked that I was happy with the item before printing! Great service

5
Verified purchase

That you actually had it in stock so early and the very prompt delivery

5
Verified purchase

fast and efficient delivery. Good quality printing

nothing

5
Verified purchase

Good value for money & very swift service.

5
Verified purchase

Such a speedy professional service . Top class

5
Verified purchase
reviewer left no comment
1
Verified purchase

The member of staff who fixed the error. She was fast, competent and efficient. Give her a raise, you need her!

You delivered toner instead of brown paper! It even said brown paper roll on the invoice ont he outside of the package!

5
Verified purchase
reviewer left no comment
5
Verified purchase

Professional, efficient and fast service

5
Verified purchase

Next day delivery was brilliant

Nothing service was great

5
Verified purchase

Quick and efficient

5
Verified purchase

Fast shipping, ease of ordering and paying, great communication

all good

5
Verified purchase
reviewer left no comment
5
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reviewer left no comment
5
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reviewer left no comment
1
Verified purchase

I like the Castelli diary’s .

It was too expensive to buy online. I bought the same diary for less from a supplier in Cork.

5
Verified purchase

How fast we got our items

5
Verified purchase

Edel helped me in every way she could.Has a lovely personality

4
Verified purchase
reviewer left no comment
5
Verified purchase

Efficiency and quality

Nothing

5
Verified purchase

I have to say, very polite and helpful, I had planned to collect my item and things changed so i had to have it delivered, very cheap and speedy delivery, very happy

5
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reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Fast delivery great products and value

5
Verified purchase
reviewer left no comment
4
Verified purchase
reviewer left no comment
5
Verified purchase

The prompt service and delivery was brilliant. I received a proof within a few hours of ordering and the stamp was in my hand in an amazingly short time

5
Verified purchase

The service was extremely efficient, I received a call as I wasn't sure exactly what way the stamp should be, and Denise called me to discuss and was very pleasant and professional.

Nothing, very professional service

5
Verified purchase

speedy and efficient at a great price

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Price & delivery was the best compared to other providers

5
Verified purchase

2020 book

5
Verified purchase

Good product, delivered quickly

5
Verified purchase

Very fast delivery

Price ;-)

5
Verified purchase

The speedy delivery and the excellent quality of the product.

5
Verified purchase

Super fast delivery, excellent service and very competitive prices.

5
Verified purchase

The clarity In receiving information and the speed in which my order was delivered. Much appreciated.

Nothing

4
Verified purchase

Received order within 3 days

Email to confirm order received and advise when would be despatched etc.

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

The service was good and very prompt with the delivery

5
Verified purchase

The custom rubber stamp I ordered is absolutely perfect. More importantly, Edel couldn't have done more to make sure that I was 100% happy with everything. Brilliant communication, brilliant service, brilliant product. I would highly recommend Paperweight to anyone!

5
Verified purchase
reviewer left no comment
5
Verified purchase

Super fast delivery, reasonable pricing.

5
Verified purchase

Extremely fast delivery so efficient .. first time using this company but won’t be the last. I ordered just after 4:30 and the package was delivered by 9am the next morning very impressed!

5
Verified purchase

Clear shipping advice,

5
Verified purchase
reviewer left no comment
5
Verified purchase

Was able to speak to someone directly. She was really helpful. A brilliant service. Delighted with product.

5
Verified purchase

Service. Staff contacted me about my order

5
Verified purchase
reviewer left no comment
5
Verified purchase

The instant response time

Nothing

5
Verified purchase

Fast delivery!

Nothing

5
Verified purchase

Fast shipping, quality goods, well packaged

5
Verified purchase

Excellent service

5
Verified purchase

I sent an email and got response within 20 minutes, even though it was a special request.

I could use a special link for my prints.

My prints were sent within that day and arrived the following day, as was agreed.

The request could have been read better, I asked for double copies of all documents, but only received one copy. This was a minor inconveinance for me though.

5
Verified purchase

Great service, next day delivery.

5
Verified purchase

A1

5
Verified purchase
reviewer left no comment
5
Verified purchase

Excellent service

5
Verified purchase

Prompt response time and turnaround

5
Verified purchase

prompt reply and service

shame there's a delivery charge under a certain amount

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

I was looking for a powerful fan to use while on Zwift. This is perfect and I'm very impressed with the power of the 3 speeds. Delivery was prompt. I'm very happy with my purchase. Zwift fans Ireland.

5
Verified purchase

Speedy delivery. Quality item.

5
Verified purchase

Excellent service. Rapid delivery

5
Verified purchase

quick, as described

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

seemed eager for the business, made contact a few times to bring us up to date on our enquiry and to politely encourage us to place an order.

5
Verified purchase

Quick and efficient service

Price was too high for the product

5
Verified purchase

Arrived at next day!!!

Nothing service was exvelle t super efficient and product exactly as requested

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

You emailed to confirm label details were accurate.

4
Verified purchase

Fast service

5
Verified purchase

Excellent service: competitive pricing, fast delivery, and stock of an item I couldn’t get elsewhere in online stationery stores. Good job all round!

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Very quick delivery

Nothing

5
Verified purchase
reviewer left no comment
4
Verified purchase
reviewer left no comment
1
Verified purchase

Your website and ordering process are user-friendly.

Delivery. After a week, I'm still waiting for the shipment to arrive.

5
Verified purchase

speedy perfect service

5
Verified purchase

Efficent, good value, would recommend

5
Verified purchase
reviewer left no comment
5
Verified purchase

Your efficiency

Nothing, which is a wonderful thing to be able to say in this day and age

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Amazing service, very fast shipping

Nothing! It's brilliant

5
Verified purchase

Speedy service

Not at all

5
Verified purchase

Good value - fast service.

5
Verified purchase

Quick, efficient process. Delivery arrived next day. Great product selection.

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Quick efficient supply of purchased item

5
Verified purchase

HP ink jet refills

Cannot be better when the service is perfect. Well done

5
Verified purchase

Super efficient service

Its perfect as it is.

5
Verified purchase

Everything! Service is efficient ,friendly and customer focused

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
1
Verified purchase

I had asked for my Company Name Preferential Safety to be placed in the cemtre of the stamp

Webowner Response:

We are sorry your stamp was not what you wanted as we missed the email you sent changing your mind from what you had already ordered.

Hopefully as discussed your new stamp we are sending out will be to your liking

5
Verified purchase

Quality product delivered extremely quickly. Thanks for a great service

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

fast delivery, great communication

was all great - thank you

5
Verified purchase

Ease of ordereing and prompt delivery of goods.

only the cost !

5
Verified purchase

Incredibly fast delivery and great packaging. I was truly shocked by how great the service was, I will definitely order again.

5
Verified purchase

Very responsive staff, quick delivery.

More product options - stamp colours and ink formats (skin safe etc. )

5
Verified purchase

Very efficient service. Thank you.

5
Verified purchase
reviewer left no comment
5
Verified purchase

Plastic Bags

Nothing

5
Verified purchase

Super fast delivery & great price. Plus the only place I could still find a 2018 (Jan-Dec) diary at the end of April!

n/a.

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

great service and very good value for money

5
Verified purchase

How quick my parcel arrived. Ordered fri evening arrived Monday morning

5
Verified purchase

Efficient and Great Customer Service

Nothing, Very pleased

5
Verified purchase

Product was perfect and arrived very quickly and invoice sent quickly for our records.

Nothing

5
Verified purchase

Super fast delivery ++++

5
Verified purchase

Great Price, fast delivery and exactly what I expected.

5
Verified purchase

Fast efficient service

Nothing

5
Verified purchase
reviewer left no comment
1
Verified purchase

.

Ordered almost a week ago and have heard nothing although you say it takes 24 hours

Webowner Response:

Hi Darren as discussed with you by email, I'm sorry about the misunderstanding about your stamp collection which was ready in 24 hours as promised, however you were waiting for an email and somehow the autonomic email to say it was ready must have gotten spammed

5
Verified purchase

Good customer service and prompt, efficient response to enquiry.

5
Verified purchase

Great service fast and efficient and product just exactly what I wanted

3
Verified purchase

Speed of delivery

A better price

5
Verified purchase

Efficient service. Product excellent quality

5
Verified purchase
reviewer left no comment
5
Verified purchase

Efficient, fast service. Well packed product

5
Verified purchase

Product was exactly what I expected. Super price. Fast order processing and delivery.

Delivery price was twice the product price. ( item only cost €3 ).

5
Verified purchase

Excellent prompt service and competitive price.

Nothing that I can think of.

5
Verified purchase

letter opener

5
Verified purchase

Incredible speed of delivery

5
Verified purchase
reviewer left no comment
5
Verified purchase

Speedy and efficient service. In contact me with regarding any issues with my order. Great team!

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
4
Verified purchase

Very efficient communication regarding my order. Kudos to Edel!

5
Verified purchase
reviewer left no comment
5
Verified purchase

It’s great to be able to order on line and pick up from the shop at a later stage. I always put up a note when ordering online, saying what day I’ll be in malahide to collect my orders and they always reply, which is great, this way you know if your order will or will not be ready on a particular day. No messing around ! Makes things so much easier.

5
Verified purchase
reviewer left no comment
5
Verified purchase

Quick delivery, well-described product.

5
Verified purchase

Quick delivery, not overpriced

5
Verified purchase

The speed of delivery and ease of collection in shop.

The ordered item was exactly as described

nothing

5
Verified purchase

Fast delivery and exactly what we wanted! Great Value

5
Verified purchase

Speed and efficiency was great!

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Order was exactly what I had purchased and package was well-protected with bubble wrap! I started using my new planner and am delighted with it.

5
Verified purchase

Quick Delivery

4
Verified purchase

easy use of web and prompt call once order was made

The young man at the counter when I picked up, was lacking customer relation skills.

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Quality product. Very fast delivery.

5
Verified purchase

availability of item which was not a standard item, and quick delivery

5
Verified purchase
reviewer left no comment
5
Verified purchase

Efficient processing of order and delivery. Clear stock availability from website.

Nothing

5
Verified purchase
reviewer left no comment
4
Verified purchase
reviewer left no comment
5
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reviewer left no comment
2
Verified purchase
reviewer left no comment
5
Verified purchase

Fantastic, efficient service. Highly recommend

5
Verified purchase
reviewer left no comment
5
Verified purchase

Excellent service.

5
Verified purchase

Quick delivery. Easy to manoeuvre website.

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Service with a smile

5
Verified purchase

Excellent value and speedy delivery

5
Verified purchase

Quick efficient personal service.

Stay as good as you are.

5
Verified purchase

Very fast delivery

5
Verified purchase
reviewer left no comment
5
Verified purchase

Decent price and quickly delivered.

Nothing.

5
Verified purchase
reviewer left no comment
5
Verified purchase

I was really amazed by the speed of delivery.

I can't think of anything I could improve on my order.

5
Verified purchase
reviewer left no comment
5
Verified purchase

I found the item I was looking for at a reasonable price and it was easy to place and receive an order, thanks.

5
Verified purchase

Quick efficient service, helpful staff and perfect product and value

5
Verified purchase

The speed of delivery

Looking for a diary for 2020. As we run a business with my husband, we take bookings that much ahead. We can't find a 2020 diary anywhere. Would be really a plus if you would have them in stock!

Webowner Response:

Thank You for review, we will have the Early Edition 2020 Diary's in around March of 2018 I will email you when they are in stock

Regards Denise

1
Verified purchase

Easy order process

Incorrect item and returns policy and unbelievable delivery charges - won't be using again,

Webowner Response:

Hi Ian.

We are sorry you were not happy with your order. As we explained to you over the phone and as laid out in our returns policy, we are quite happy to refund any purchase once it is returned to us in a resellable condition.

We cannot unfortunately absorb the cost of the delivery when the reason for the return is because you ordered an incorrect item.

I’m sorry you feel this standard returns policy warrants a one star review

see https://www.ccpc.ie/consumers/shopping/buying-online/your-rights-online

5
Verified purchase

Excellent prompt feedback to email query and very quick delivery.

No, everything was perfect. many thanks

5
Verified purchase

Easy to use website and quick delivery

5
Verified purchase

Quick delivery

5
Verified purchase
reviewer left no comment
5
Verified purchase

Service is excellent online and on the phone

Nothing, I'm very happy with the service provided

5
Verified purchase

The delivery was very fast no delays.

I was very happy

4
Verified purchase

Prompt and professional service

Que.?

5
Verified purchase

The speed of replies from customer service, the fact I was sent a proof of my labels before they were printed, the friendliness od customer service.

5
Verified purchase

Fast delivery

5
Verified purchase

Great Service, easy to use website, and received my parcel very quickly, thank you.

5
Verified purchase

Lovely sharp stamp. Excellent service, very efficient and accommodating.

5
Verified purchase

Prompt and efficient service

2
Verified purchase

Easy to order. Staff in Malahide friendly.

One item damaged (somebody had stuck a label on A3 Lever Arch file exterior causing damage when it was removed) when it arrived on Friday but I was assured it would be replaced when Monday morning delivery arrived. Wrong items were sent to shop on Monday morning. Now scheduled to be in delivery on Tuesday morning. Called to shop at 11:30 on Tuesday morning to find that deliveries were running late and shop staff would call me when item arrived. Item did not arrive until after 15:00 meaning another trip to shop. Staff member offered me incorrect file - landscape was offered but portrait was the damaged unit. I pointed out error and was given the correct item which actually had my name and address on it. ???? Not a very good experience despite apologies from staff. I will think twice before ordering again.

4
Verified purchase

sent and received without a problem

5
Verified purchase

Easy service

5
Verified purchase

Your follow up after admitting the product measurements on you website were inaccurate

5
Verified purchase

Very quick process. Even with a weekend in the middle, it was made, shipped and arrived with me very fast.

For me, it was a little difficult to visualise the size of stamps when I was trying to choose. I wonder if there is any scope for something like 'XYZ size - your design will come out the size of a coin' to help those of us who aren't great at translating measurement into space?

5
Verified purchase

Quick no nonsense order and dispatch.

Dealt with Moleskine direct before and it was a disaster.

Highly recommend paperweight

5
Verified purchase

Fast turnaround of order

Nothing. In fact you sent me too much but you've arranged to collect the extra packet.

5
Verified purchase

Fantastic service and after service. Highly efficient staff and so, so pleasant to deal with.

2
Verified purchase

Glad you let me know delivery delayed

Item dispatched late,arrived with torn wrapper so one corner is stained and is of poor quality - very flimsy

5
Verified purchase

Purchased Delivered No Problems

5
Verified purchase

Smooth transaction and super fast delivery

Nothing

4
Verified purchase
reviewer left no comment
5
Verified purchase

Fast, efficient service; good quality product

5
Verified purchase

Easy to order and very quick delivery

5
Verified purchase

Really fast delivery and service, good quality product and great value.

5
Verified purchase

Prompt service, competative price

5
Verified purchase

fast delivery, and i love what i had ordered.

5
Verified purchase
reviewer left no comment
2
Verified purchase

The online ordering was very efficient and prompt.

Day 1 I called to shop but would be charged €21 for the item. But, Next day I called to shop to collect my online order for the same item and it cost me €18. This makes no commercial sense.

4
Verified purchase

website is good / pics available for product will be critical / ordering process was straightforward / delivery was faster than expected / product as i expected

update on when product dispatches

5
Verified purchase

Speed and efficiency

nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase

My order was ready when I arrived for collection. Your staff (the young lad in Malahide) spent the time helping me select additional items for my order, I appreciated that a lot

5
Verified purchase

Very helpfull person on the phone and brilliant quick delivery. Competitive price. Will recommend

5
Verified purchase

Very efficient got the opportunity to view stamp pre sending and receiving the stamp very quickly.

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Efficient, friendly and super fast

Nothing

1
Verified purchase

the prompt response

no option for the size ,the stamp is too big to carry around in a bussy Emergency department

Webowner Response:

I'm sorry you are not happy with the size of your stamp. You picked the 50mm stamp size yourself even though there are 30mm and 40mm stamps available on the page however because you wanted all the info above the date if it had gone on a smaller stamp it would have been very hard to read.

However when you received your proof if you had told us you were not happy with the size we could have suggested a smaller stamp with the info being put above and below the date.

5
Verified purchase

The help from customer service, especially Denise.

The first courier, was absolutely useless, however DHL were exceptional

4
Verified purchase
reviewer left no comment
5
Verified purchase

ease of ordering, speed of delivery

5
Verified purchase

Self inking stamps

Nothing! My order was processed with super speed.

5
Verified purchase

I found the staff very helpful and efficient

Nothing my experience of the online store where I placed my first order and speaking with a person in the shop was perfect, helpful and friendly.

5
Verified purchase

Fast delivery

5
Verified purchase

Superb service from on line order to 11am next day delivery to Co Kerry.

Nothing.

5
Verified purchase

Prompt delivery

5
Verified purchase

I received my order the next day and I was kept informed by e-mail. I also received my receipt by e-mail immediately.

1
Verified purchase

Not what I ordered

Not what I ordered

5
Verified purchase
reviewer left no comment
5
Verified purchase

The girls in the office were extremely helpful and pleasant to work with. Delivered a high quality product and service.

5
Verified purchase

Prompt service and excellent quality of product

Nothing

5
Verified purchase

Ordering site excellent. Delivery time excellent. Thank you

5
Verified purchase

Process was simple, delivered quickly and exactly what we needed.

4
Verified purchase
reviewer left no comment
5
Verified purchase

Prompt service, excellent product. Would recommend

5
Verified purchase

SPEED OF DELIVERY AND QUALITY OF ITEM

5
Verified purchase

Efficient service completed in very quick time. Representative (Edel) was friendly, helpful and supportive. I was delighted with the finished product.

5
Verified purchase

helpful staff and very prompt delivery.

5
Verified purchase

Customer service was outstanding. My order arrived a day earlier than required even though I gave very short notice when ordering a custom rubber stamp. The quality of the product was amazing. I would highly recommend the services of Paperweight!

5
Verified purchase

Item as described

Delivery was slow

5
Verified purchase
reviewer left no comment
5
Verified purchase

quick response and great communication

5
Verified purchase

Very good product, excellent service, fast delivery. Absolutely perfect!

5
Verified purchase

really helpful , service was fantastic

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Good contact and fast shipment

5
Verified purchase

Speed of service and very good product price

5
Verified purchase

Fast and efficient.

5
Verified purchase

Customer service, online ordering system. product wasn't in stock however it was ready for collection from their central warehouse in rathcoole.

No problems

5
Verified purchase
reviewer left no comment
4
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Very reasonable price. User friendly web site , next day delivery

1
Verified purchase

Nothing

Actually getting it would have been nice for starters. Sorry, nothing came yet!

Webowner Response:

Thank you for your rating as it highlighted that your delivery had been lost by the courier.As we discussed with you by email your replacement has now been delivered so hopefully all is well now.

Regards

Denise

5
Verified purchase

quick service and delivery

5
Verified purchase

Fast turnaround

Attention to detail

5
Verified purchase
reviewer left no comment
5
Verified purchase

Superb communications (outside office hours), speedy delivery with excellent supporting paperwork. Highly recommended product/supplier!

Frankly, nothing could have been improved on.

5
Verified purchase

Choice and Speed of delivery

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Very quick delivery

Earlier access to 2018 A5 page a day appointment diaries. Only A4 available with no appointment times

Webowner Response:

Thank you for your feedback unfortunately The Early Edition Diary's are only made in A4

I would love to have an A5 one but they are not made.

5
Verified purchase

Really good quality and the service was great keeping me up to date on my products progression.

5
Verified purchase

Quality of all stationary supplied

Nothing

5
Verified purchase

Speedy service

5
Verified purchase

Delivery speed

Cost

5
Verified purchase

Very fast service, order after midday, arrived next morning! Very happy with service and would use again.

5
Verified purchase
reviewer left no comment
5
Verified purchase

Speed .....example first

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
3
Verified purchase

Nice selection

The cost of postage was ridiculous, it has put me off ordering again. 5 euro for a small pack of sharpies. Only bought as had promised my son. Surely it could be better than that.

5
Verified purchase
reviewer left no comment
5
Verified purchase

The order was processed very quickly and I received it within 2 days

5
Verified purchase

Prompt delivery.

5
Verified purchase
reviewer left no comment
5
Verified purchase

Efficiency

All was excellent

5
Verified purchase

Speed

5
Verified purchase

Excellent product,prompt delivery.

5
Verified purchase

100%

5
Verified purchase
reviewer left no comment
5
Verified purchase

Ease of ordering online and prompt service

5
Verified purchase

easy, prompt service

5
Verified purchase
reviewer left no comment
5
Verified purchase

Easy to use online ordering

Courier charges are too much

5
Verified purchase

Very good

5
Verified purchase

Excellent customer service follow up when shipping company made a mistake (Fastway).

Change shipping providers

5
Verified purchase

Fast service and good wraping

5
Verified purchase

the follow-up, contacting DHL on my behalf.

Let me know in advance when UPS would deliver the package

5
Verified purchase
reviewer left no comment
5
Verified purchase

Product description exactly matched delivered item. Excellent notification and delivery service

None

5
Verified purchase

very efficient service - amended my request at least 6 times until I was completely satisfied

5
Verified purchase

Very helpfull and with help I ended up with the perfect stamp.

5
Verified purchase

Loved the stamper with the name on it, received it very fast to

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase

Easy to order website.

Fast delivery.

100% satisfied 😃

5
Verified purchase

No complications

Nothing

5
Verified purchase

Speedy delivery and good price

5
Verified purchase

Able to customise stamp- staff were helpful in helping me finalise final version. Also very quick response and shipping.

5
Verified purchase

Excellent service. Delivered next day

5
Verified purchase

Very fast service

Delivery charge could be less

5
Verified purchase

Order Online received confirmation email straight away and order arrived a few days latter.

The delivery driver was rude and unprofessional but as this is not your company and only and associate of your business it will not stop me ordering from you again. Thanks for the quick and fast process from buying online to delivery.

5
Verified purchase
reviewer left no comment
5
Verified purchase

Rubber stamp

Nothing. Excellent service and speedy turnaround. Will be back.

5
Verified purchase

Speedy delivery

Can't think of anything that could be improved

5
Verified purchase

so helpful and efficient

nothing... the service was great

5
Verified purchase

Very quick delivery.

Very easy website.

Delivered exactly what was ordered.

More choice in desk accessories, I couldn't find everything I was searching for.

5
Verified purchase

Very speedy delivery.

4
Verified purchase

Keen pricing. Simple to order. Fast delivery as at the next working day. Also, likely the option to avoid delivery charges with shop pickup.

Confirmation email that the order was dispatched would be prefect and hence I removed a star!

5
Verified purchase

Speed of delivery and order

Good service

5
Verified purchase

Politeness,professional,prompt, and human

very rare

The weather!!

5
Verified purchase

Easy to order and quick response times.

Nothing

5
Verified purchase

Quick and easy to search for what I needed.

3
Verified purchase

Na

Na

5
Verified purchase

Sent out the wrong order, but sent out the correct order the next day when it was highlighted. Will use again.

5
Verified purchase

Very responsive, efficient and no issues with purchase

5
Verified purchase

On time, good quality

5
Verified purchase

Quick, reliable and good price.

5
Verified purchase

Fast delivery. Easy ordering process and excellent price!

5
Verified purchase

Speed of delivery

5
Verified purchase

Great service.

1
Verified purchase

Treshold tent book

Extortinate postage price.

Webowner Response:

Hi Fiona,

Thank you for your feedback.

We are sorry you feel the delivery charge was too much.

However it is a flat fee which unfortunately on small orders can seem high compared to larger orders .

We do also offer free delivery on orders over €85.

Regards

Denise

5
Verified purchase

That your sales person Denise went to the trouble of looking up the correct font for us and sent us the option

5
Verified purchase

Service, quality, brilliant

5
Verified purchase

Speed of delivery. Easy to use website.

free shipping would be nice!

Webowner Response:

Hi Alison,

Thank you for your feedback.

We do have free delivery on orders over €85.00. Unfortunately the courier costs are too high to be absorbed on smaller orders.

Regards

Denise

5
Verified purchase

Fast delivery, easy to use site

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Had everything I needed in stock, delivery was very fast too.

5
Verified purchase

Facility to collect from shop rather than have delivery. Speed of response.

Information on website of where parking was available

5
Verified purchase

Fast service

5
Verified purchase

Prompt delivery

5
Verified purchase
reviewer left no comment
5
Verified purchase

Yes

Nothing to improve on, very happy with the service

5
Verified purchase

speed, price & ease of use

nothing

5
Verified purchase

The shear speed of the process from click to delivery

5
Verified purchase

Very simple to buy and delivery was very quick (delivered day after).

5
Verified purchase
reviewer left no comment
5
Verified purchase

Had what I wanted and next day delivery.

5
Verified purchase

Delivery speed

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Answered E.mail query promptly

Offer a small diary for your inside pocket

5
Verified purchase

Easy product search, simple checkout, rapid delivery. Faultless. I wish more web shops were like this. I'll be back.

5
Verified purchase

The fast service and the availability of the items I wish to purchase.

I also admire the owners.....

Nothing I can think off.

5
Verified purchase
reviewer left no comment
5
Verified purchase

Got my order the morning after i placed order. Great service

5
Verified purchase

Prompt and efficient

5
Verified purchase

promt service

5
Verified purchase

Fast friendly and efficient service - it doesn't get any better than that!

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

quick serves and the phone call's to let me know it will arrive

thank you Jennie

5
Verified purchase

Wide offer

5
Verified purchase

From the first contact everything done for us very quickly and great service from printer

5
Verified purchase
reviewer left no comment
5
Verified purchase

Speed of service and competitive pricing.

Nothing. I am very pleased with the price, product and service.

5
Verified purchase
reviewer left no comment
1
Verified purchase

Fast and prices very competitive

5
Verified purchase

very quick service

5
Verified purchase
reviewer left no comment
1
Verified purchase
reviewer left no comment
5
Verified purchase

Fast service. Good quality

7 out of 50 were broken :(

Could of been packed better

Webowner Response:

Hi Darren. Thank you for your review and I hope our solution discussed yesterday to replace some of the stock solves the matter. We've talked to the despatch department to ensure more adequate packaging in future. Regards Sean

5
Verified purchase

I was delighted that delivery was so prompt. My order was a last minute decision gift for a friend coming home over Easter so thrilled I got it so quickly .... thank you for that ....

5
Verified purchase

prompt delivery good competitive price

5
Verified purchase

Excellent

5
Verified purchase

Quick response to contact and item requested was available for collection straight away.

4
Verified purchase

Prompt delivery,

5
Verified purchase

Personalized stamp

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase

Extremely happy with service.

5
Verified purchase

I ordered a stamp and the service was excellent including checking the usage I had in mind for it and explaining exactly how it would turn out given the DPI mixes I had provided. Turnaround time was less than 24 hours too. Happy customer.

5
Verified purchase

Very prompt delivery

5
Verified purchase

Prompt service attention to detail and item delivery

5
Verified purchase
reviewer left no comment
5
Verified purchase

Great prompt service

5
Verified purchase

Extremely prompt delivery. Ordered Monday midday, received in Tuesday morning's post.

Email to notify when item has been despatched would improve service greatly.

Webowner Response:

Hi Tiernan

We are considering a "shipped now" email at present.

Thanks for the feedback.

Sean

5
Verified purchase

The price!

The speed of delivery.

There was nothing to not like

Nothing

5
Verified purchase

Very easy to purchase item and collect in shop .

5
Verified purchase

THE SERVICE AND THE PEOPLE WHO OWN THE BUSINESS

NOT A LOT

5
Verified purchase

Speed and price

5
Verified purchase

The quick and speedy rate in which I received my package and had my query responded to.

Minor inconvenience with green pens being sent instead of black but with the quick shipping it wasn't a problem really.

Webowner Response:

Hi Claire

Hope you found a use for the Green pens in the end. Would of cost us more than they were worth to collect :-)

Thanks for the feedback.

Sean

5
Verified purchase

Personal service. Quick delivery. Great to deal with!

5
Verified purchase
reviewer left no comment
5
Verified purchase

Excellent customer service

5
Verified purchase
reviewer left no comment
5
Verified purchase

Service and quality of product is excellant

Next day delivery is brilliant but our delivery came to us on the wettest day of the year (not anyone's fault). We had to act very fast to save our paper order as the boxes they were in were falling apart because they were so wet. Maybe in the case of severe weather delivery could be put off until it clears

Webowner Response:

Hi Geraldine

I hope the contact I had with you earlier resolved any worries you may have had. We've also had a word with the Courier.

Thanks for the feedback

Sean

5
Verified purchase

Easy to use website & quick & efficient delivery

All good

5
Verified purchase

Excellent customer service.

5
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
4
Verified purchase

Quick service great product

5
Verified purchase

I was very happy with my product. It was delivered in superquick time. I would happily recommend this company.

5
Verified purchase

Quick service

5
Verified purchase

Have purchased from Paperweight a number of times and have always found them very reliable and fast. Denise is incredibly helpful.

5
Verified purchase

Great service speedy delivery

5
Verified purchase

Easy to use, prompt delivery

Nothing

5
Verified purchase

The speed of getting item

5
Verified purchase
reviewer left no comment
3
Verified purchase

Website ease

Staff member on duty could be a little more welcoming. No greeting,no thanks.

5
Verified purchase

Very quick and efficient service

5
Verified purchase
reviewer left no comment
5
Verified purchase

Incredible service - order was made on Tuesday and delivered by Thursday! Excellent staff - replies to all email inquiries were prompt. I love the end product!

Nothing!

4
Verified purchase
reviewer left no comment
5
Verified purchase
reviewer left no comment
5
Verified purchase

Website very good found the products I required , easy payment via paypal. Prompt delivery via courier 3days from ordering to delivery to door . Will use paperweight again

Great service keep up the great work

2
Verified purchase
reviewer left no comment
5
Verified purchase

The service, selection and everything about this web site is excellant.

not asy to improve excellance

4
Verified purchase
reviewer left no comment
5
Verified purchase

Quick delivery, Product was as advertised. Value perfect, will be back

5
Verified purchase

ease of ordering and very happy with prompt delivery and quality of product

5
Verified purchase

Very efficient service

5
Verified purchase

Trouble free prompt service,surprisingly quick response to email enquiry,helpful response to phone enquiry

The courier phoned @ o8:03hrs Monday morning,delivered 10mins later,but I'm not complaining-it got me out of bed earlier than expected!

5
Verified purchase
reviewer left no comment
5
Verified purchase

prompt delivery

5
Verified purchase

Quick response

Nothing

5
Verified purchase
reviewer left no comment
5
Verified purchase

Brilliant service and when I could not find item on your website it was added for me, Many thanks

so far nothing very happy with the service

5
Verified purchase

Efficient service and reasonably priced product

n/a

5
Verified purchase

Nothing! (a wider range of Stabilo 088 Fineliner colours would be great).